Fresh Support
Providing comprehensive, failsafe IT support is in our DNA. We’ve been doing it successfully for over 15 years. Essentially, we’ll supply exactly the right level of technical support for your company, whether this means a full time dedicated technician or a remote helpdesk contact from our London and New York based teams.
We find that most companies prefer to pay a fixed monthly fee that covers all their IT support, which includes unlimited helpdesk calls, onsite visits and expert consultation.
Contact usHELPDESK
It’s a classic Fresh combination. Our London and New York based helpdesk technicians are highly experienced, knowledgeable and ready for your call, and to make their efforts count, we use the best helpdesk software available. The result is that every ticket is dealt with quickly and efficiently. Naturally we ask for feedback after each issue is resolved and currently that feedback satisfaction score is 100%…
Facilities Management
Our ultimate support package involves providing a full time professional technician. They will answer everyday questions, solve issues and function as a full-time member of your own team. We also ensure that you’re covered for holidays and sick leave, plus, your technician constantly enjoys the full back up of the Fresh team if there’s a problem they can’t solve alone. There is simply no compromise, because you enjoy all the benefits of a dedicated expert, with the total support that only comes from an extensive and diverse team. Looking at the bigger picture, we also supply you with IT management, planning and consultation.
Regular Maintenance
At Fresh we believe that traditional regular maintenance visits are essential, although they seems to be an increasingly rare practice. Most of our support plans include a visit at least once a month, firstly to make sure everything is working as it should, but also to speak with your staff and discuss any problems they might have. This level of face-to-face commitment is one of the ingredients that sets us apart.
Excellent services provided by this company for more than 4 years, I was always lucky to find an engineer that speaks my mother language 5 stars. We stop our contract as we migrated to an in house I.T. 
8/27/2021
Jerome was quick to respond when I couldn't fix my access to the server. He's always polite and really helpful. Just had more help from the brilliant Jerome again last week - so fast & really on it. Thanks so much! 
Louise Burton
6/09/2020
Fresh Tech provides and excellent service, with a fast response, and courteous manner. 
Adrian89
9/08/2020
Fresh Tech fantastic service. Their response times are fabulous and they are on the ball with the quickest resolutions to any technical problems I have experience. Best tech support company I have worked in for years.
Thank you Fresh Teach 
6/30/2021
A*** service; have left a view reviews over the last 12 months already (as a team member of Mactavish) but feel strongly about reiterating praise to the team at Fresh Tech; all team members at @helpdesk are extremely helpful, knowledgeable and very quick to respond; have never been let down even in high pressure/stress situations, IT support has always been really fast and got matters resolved (even if 'on the spot' wasn't possible then within a very quick time frame). Very happy with their service. 
annette soeller
2/27/2020
Great service, best IT guys around 
Sarah Norburn
11/04/2020
Came back to me very quickly and sorted out my IT issue efficiently keeping me updated on the way. Excellent customer service 
Andrew Fernandez
2/20/2020
I have been working with Fresh Tech for a number of years now and they are great!
Kaho in particular is an absolute star - always there and super efficient!
Thank you for all your hard work! 
5/14/2021
Super reliable and respond quickly to questions and IT issues - always a good experience. 
Camilla Mathis
8/07/2020
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